Refund & Return Policy

Refunds and Returns Policy for www.thesuperkids.co.in

Thank you for choosing us. We strive to provide high-quality learning kits for kids, and we want you
to be satisfied with your purchase. Please review our Refunds and Returns Policy below.
1. Refunds:
1.1 Defective or Damaged Products:
If you receive a defective or damaged learning kit, please contact us within 7 days of receiving the
product. We will arrange for a replacement of product.
1.2 Dissatisfaction with Product:
If you are dissatisfied with your learning kit for any reason, please contact us within 3 days of
receiving the product
. We will work with you to understand your concerns and, if necessary, provide
a refund. Please note that return shipping costs may be the responsibility of the customer.
1.3 Refund Process:
To initiate a refund, please contact our customer service team at Support@thesuperkids.co.in. We
may request proof of purchase, details about the issue, and, in some cases, a return of the product.
Refunds will be processed within 7 days of receiving the necessary information.
2. Returns:
2.1 Return Eligibility:
Returns are accepted for defective or damaged products and cases of dissatisfaction with the
learning kit. To be eligible for a return, the product must be unused, in its original packaging, and in
the same condition as received.
2.2 Return Process:
To initiate a return, please contact our customer service team at Support@thesuperkids.co.in .We
will provide you with instructions on how to return the product. Return shipping costs may be the
responsibility of the customer unless the return is due to a defect or damage.
2.3 Refund or Replacement:
Once the returned product is received and inspected, we will notify you of the approval or rejection
of your refund or replacement. If approved, refunds will be processed 7 days of receiving the
returned product.
3. Exclusions:
This policy does not cover:

  • Products damaged due to misuse or negligence.
  • Products with obvious signs of use.
  • Digital products or downloadable content.
    4. Contact Information:
    If you have any questions or concerns about our Refunds and Returns Policy, please contact us at
    +91-8968343694.
    By making a purchase on www.thesuperkids.co.in you agree to and accept the terms of this Refunds
    and Returns Policy